Practical Insights for Hospice Leaders

Data-driven operations sounds like something that requires a data science team. It doesn't. There are four or five numbers that tell you almost everything you need to know about your hospice — if you actually know them.

The leaders who crack growth in hospice usually aren't doing more things — they're doing fewer things with more discipline. The ones still chasing census have usually missed the distinction.

Compliance gaps don't show up on your P&L — until they do. By then, the real cost is usually far bigger than the citation itself.

Most hospice agencies think the answer to a referral shortfall is hiring another liaison. Sometimes it is. More often, it isn't.